Managed IT Services
Managed IT that keeps your business running
DCS monitors, maintains, secures, and supports your technology for one flat monthly fee, so your team can stay focused on the work that matters.
Our flagship service
What a managed plan covers
- Proactive monitoring and maintenance
- Helpdesk support for your team
- Patching and updates
- Microsoft 365 administration
- Vendor management
- Strategy and quarterly business reviews
- Self-service compliance assessment in your client portal
- Layered cybersecurity on Elite plans
One flat monthly fee. No surprise IT bills.
What’s included
Everything it takes to keep IT running smoothly
One accountable, local partner for the computers, servers, network, accounts, and vendors your business depends on.
Proactive monitoring and maintenance
We monitor your computers, servers, and network for warning signs and handle routine maintenance, so small issues get fixed before they turn into downtime.
Helpdesk support for your team
Friendly, knowledgeable help by phone, email, the client portal, or a remote session. Remote support is unlimited during business hours.
Patching and updates
Operating system and application updates are scheduled, applied, and tracked, so known security holes get closed without disrupting the workday.
Strategy and planning
Quarterly Technology Business Reviews look at your environment, plan upgrades and replacements, and keep technology spending aligned with your goals.
Vendor management
We work with your internet provider, phone carrier, printer company, and line-of-business software vendors for you, so you are not stuck in the middle.
Microsoft 365 administration
Users, licenses, mailboxes, shared files, Teams, and security settings, managed for you, including onboarding and offboarding employees.
A flat monthly plan
Predictable IT costs, with no surprise bills
Your plan is a flat monthly fee based on the users, devices, and services your business needs. Remote support during business hours is included, so your team can ask for help without anyone watching the clock.
Our Elite Managed IT plans also include layered cybersecurity, from secure email filtering to managed endpoint detection and response with a 24/7 security operations center.
- One accountable partner No finger-pointing between tech vendors when something breaks
- Unlimited remote support During business hours, for every user on the plan
- Onsite when you need it Scheduled onsite time for hands-on work
- Quarterly business reviews A regular look at what is working and what comes next
- Compliance self-assessment In your client portal, with help closing the gaps
- After-hours help After-hours support is available at emergency rates.
A perk for managed IT clients
A compliance self-assessment in your client portal
Managed IT clients get a self-service compliance assessment in the client portal. See where you stand against CIS Controls, HIPAA, NIST, PCI DSS, and the FTC Safeguards Rule, and our team helps you close the gaps.
It is a self-check, not a certification or an audit, and a practical way to show customers, partners, and insurers that you take security seriously.
Not a client yet? Start with a Free Risk Assessment.
In your client portal
Self-service compliance assessment
- Guided questions Work through a framework’s requirements at your own pace
- See where you stand Know which requirements you meet and where the gaps are
- Help closing the gaps Our team turns the results into practical next steps
- Not a certification A self-check, not an audit
- CIS Controls
- HIPAA
- PCI DSS
- FTC Safeguards Rule
- NIST CSF 2.0
- NIST SP 800-171
- NIST SP 800-53
How it works
A clear path to IT that just works
No guesswork and no surprises. Here is what getting started with DCS looks like.
01
Free Risk Assessment
A lightweight assessment agent scans your computers, and in about three days we walk you through what it found and recommend the right plan.
02
Tailored plan and onboarding
We build a proposal around your business, then bring your users, devices, and network under management with as little disruption as possible.
03
Ongoing management and support
We monitor, update, and protect your systems every day, with unlimited remote support during business hours.
04
Quarterly business reviews
Each quarter we review your IT environment and recommend next steps that support your business goals.
FAQ
Common questions
Straight answers to the questions we hear most.
Still have a question? Call (208) 642-9099 or send us a message.
What does a managed IT plan include?
Proactive monitoring and maintenance, helpdesk support for your team, patching and updates, Microsoft 365 administration, vendor management, and ongoing strategy with quarterly Technology Business Reviews. Our Elite Managed IT plans add layered cybersecurity. We tailor the plan to your business in the proposal.
How is the monthly fee set?
Plans are a flat monthly fee based on your users, devices, and the services you choose. After a Free Risk Assessment and a conversation about your needs, we prepare a proposal, so you know what to expect each month and there are no surprise IT bills.
Do you come onsite?
Yes. Many issues can be solved remotely, and remote support is unlimited during business hours. When something needs hands-on work, we schedule onsite time with you.
What happens after hours?
Our office hours are Monday–Friday, 8:00 AM–5:00 PM (Mountain Time). After-hours support is available at emergency rates. Call (208) 642-9099.
Do managed IT clients get a compliance assessment?
Yes. Managed IT clients have a self-service compliance assessment in the client portal. You can see where you stand against CIS Controls, HIPAA, NIST, PCI DSS, or the FTC Safeguards Rule, and our team helps you close the gaps. It is a self-check, not a certification or an audit.
We already use Microsoft 365. Can you manage it?
Yes. We can take over day-to-day administration of your existing Microsoft 365 environment, including users, licenses, mailboxes, file sharing, and security settings, and recommend improvements along the way.
Find out where your business stands
Start with a Free Risk Assessment. In about three days, we will show you what is working, what is at risk, and where to focus first.