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Business & residential support

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Not on a managed plan? Tell us what is going on and our team will get back to you during business hours.

Business & residential support form

Business & Residential Service Request
Existing client needing support? Submit a ticket from your company email, use the Client Engagement Portal, or click the Request Remote Support button at the top of this page. Urgent? Call (208) 642-9099.
If this is for a business
Business down right now? Please call us at (208) 642-9099 so we can help right away. Office hours are Monday–Friday, 8:00 AM–5:00 PM (Mountain Time). After-hours support is available at emergency rates.
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Need help right now?

Call (208) 642-9099

  • If your business is down, please call us instead of waiting on a form
  • Office hours: Monday–Friday, 8:00 AM–5:00 PM (Mountain Time)
  • After-hours support available at emergency rates.
  • Home computer repair and in-shop service are available

Managed IT clients

Submit a ticket from your company email, use the Client Engagement Portal, or click Request Remote Support at the top of the page.